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Facilities Finance & Business Operations

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student walking on campus

All asset management, financial management, procurement, customer service, technical services, and university fleet management for the facilities organization is handled by this department.

With over $2 billion in facility assets, this team plays a critical role in analyzing and evaluating maintenance and repair history of facility assets, and prioritizing asset replacements for capital investment. The team works closely with our facility maintenance teams to assess asset reliability, conducting facility condition assessments and building audits when necessary. It also maintains space data, manages data acquisition and data fidelity of the fixed assets, and  manages drawings and documents, as well as the campus geographic information system structure (GIS).

All work requests from campus customers, follow-up on work order close-outs, and 24/7 monitoring of building automation systems and fire alarm systems happens here. The Customer Service Center also issues office keys to new faculty and staff.

The Facilities organization oversees approximately $50 – $150 million in annual spend, depending upon the level of major construction. This team ensures financial accuracy of our records, provides financial analysis and reporting, works with management to build budgets and ensure adequate controls are in place to safeguard assets. This team also supports the university capital budget process, prepares all capital financial reports, and ensures compliance to major capital spending guidelines. Contact facilityaccounting@tcu.edu with invoicing concerns or chargeback questions.

This team provides strategic sourcing and pricing negotiation for goods and services, and ensures healthy vendor competition. It also works to strengthen supplier relationships, oversees the facilities diversity supplier plan, and ensures the adoption of best practices. All facility purchases of $5,000 or more and all high-risk purchases of any amount require review by the procurement team. Vendors can email facilitiespurchasing@tcu.edu for information.

Warehouse Operations

The warehouse maintains stock inventory of facility supplies to support maintenance and repair work, as well storage of consumables such as toilet paper, roll towels, disinfectants, paint, masks, and more. The team monitors inventory levels and processes stock purchase re-orders to ensure critical stock is always on-hand. Warehouse employees accept delivery of packages, confirm quantities, and issue goods to facility departments and other campus customers. The facilities warehouse manager also oversees the offsite storage facility.

The Technical Services team is responsible for maintaining and updating our work/service request system known as AiM, assessing and coordinating enterprise software interfaces between business lines, coordinating system security with new technology or software services, and facilitating and providing technical training. It also supports indoor environmental quality (IEQ) issues, and the management of hazardous building materials within our legacy buildings.

Department Contacts

  • Everlyn M. Williams
    Assistant Vice Chancellor
    Finance and Business Operations
    817-257-5276
    e.m.williams@tcu.edu
  • Serisa Otey
    Business Operations Specialist
    817-257-5301
    s.otey@tcu.edu

Procurement

Financial Operations

Asset Management & Technical Services

  • Vacant
    Director – Asset Management & Technical Services
  • Rachel Widmer
    Manager – Facilities Asset Management
    817-257-1067
    rachel.widmer@tcu.edu
  • Angel Martinez
    Assistant Director – Facilities Technology
    817-257-1248
    angel.martinez@tcu.edu
  • Rob Glenn
    Manager – Customer Service Center
    817-257-5857
    r.glenn@tcu.edu